Gartner供应链2018年的大创意

Supply chain leaders from all over the globe gathered in the desert of Phoenix for this year’s Gartner Supply Chain Executive Conference to learn, network, and discuss ideas that will shape the supply chain of the future. Let’s look back at the key themes of the week.

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Digital disruption: Hype vs. reality

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Fareed Zakaria, CNN anchor and Washington Post contributor, planted the seed for the week’s discussions in his keynote with this reminder: “Innovation is not about machines; it’s about asking ‘what do people want?’” For the supply chain, those people are the consumers. To effectively serve their needs, supply chain innovation must focus on the needs of the consumer.

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Emerging technologies like artificial intelligence (AI), machine learning (ML), blockchain, IoT, robotics, and 3-D printing came up again and again in conversations and presentations alike. The promise of technologies like these is immense, and the hype is reaching a fever pitch, but practical benefits are still unproven. Gartner’s Ken Chadwick and Dana Stiffler went as far as saying that we’re in the “Peak of Inflated Expectations” (a Gartner Hype Cycle term) and in danger of slipping down into the “Trough of Disillusionment” because of few real results.

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What should you take away from all this talk of peaks and troughs? Michael Burkett of Gartner hit the nail on the head when he said the biggest obstacle to digital supply chain transformation is the lack of a clear roadmap. Companies risk being left behind unless they clarify their end goal and build a new supply chain for a new market.

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The dawn of a new supply chain leader

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Although technology has had a transformative impact on supply chains, the people involved are still essential. A truly effective supply chain leader collaborates effectively with many business units; leadership, communication, and influence are must-have skills. Instead of being replaced by machines, the supply chain leader of the future will be comfortable working alongside machines.

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Instead of fearing this “rise of the machines,” stay ahead of the curve by focusing on developing both your technical knowledge and communication skills to make sure you’re well-equipped to handle the future of supply chain functionality. Michael Burkett of Gartner described the supply chain leader of the future as collaborative, innovative, and augmented.

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• Collaborative emphasizes the importance of working with many different leaders across the business.
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• Innovative leaders keep on top of technology trends and think of how those trends can be integrated into their supply chain.
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• Augmented leaders are comfortable working alongside machines and machine-driven technologies like artificial intelligence and machine learning on a daily basis.
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Kevin O’Marah, who presented a future-focused keynote at this Gartner conference, offers an interesting take on this idea with his vision of four new supply chain jobs in this blog from Supply Chain World, “Future of work: four supply chain careers for 2025.”

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Innovation doesn’t happen in a silo

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It’s tough to innovate the supply chain on your own. You need support and collaboration from your counterparts in other planning functions. In a session on sales and operations planning, Mike Griswold from Gartner emphasized that you may have strong individual processes, but the risks and opportunities for growth often come in the connections between the processes. And in a session on the digital supply chain, Gartner’s Stephen Meyer made the point that a main struggle for companies in adopting new technology is effective integration across their networks. In today’s dynamic, interconnected supply chain network, it’s essential to build solid connections inside the enterprise, and then to the extended network of suppliers, distributors, and partners. For more on these ideas, dig into our three-step plan for a connected supply chain planning in our white paper “Three steps toward achieving a connected supply chain.”

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Derek Davis, VP of Operations at Carter’s, shared with a large audience how a Connected Planning approach powers their supply chain growth. Driven by the Anaplan platform, focusing on the connections within Carter’s supply chain has made a huge difference, to the tune of eliminating eight days of inventory from their supply chain, while at the same time improving service levels! Derek also mentioned that Carter’s cancelled an approved and scheduled $50 million ERP implementation project when they realized that Anaplan could meet all of their needs.

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To top the week off, it was thrilling to see so many of Anaplan’s supply chain customers in the Gartner Supply Chain Top 25.^* Congratulations to all who made the list.

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See you next year in Phoenix!

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^*Gartner press release, “Gartner Announces Rankings of the 2018 Supply Chain Top 25,” May 17, 2018.

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Topic: Supply Chain Management

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来自世界各地的供应链领导者聚集在凤凰城的沙漠中，参加今年的Gartner供应链高管会议学习，网络和讨论将塑造未来供应链的想法。让我们回顾一下本周的主要主题。

数字颠覆:炒作vs.现实

CNN主播、《华盛顿邮报》撰稿人法里德·扎卡里亚为本周的讨论埋下了种子在他的演讲中他提醒道:“创新不在于机器;而是问“人们想要什么?”’”对于供应链来说，这些人就是消费者。为了有效地满足他们的需求，供应链创新必须关注消费者的需求。

人工智能(AI)、机器学习(ML)、区块链、物联网、机器人和3d打印等新兴技术在对话和演讲中一次又一次地出现。这些技术的前景是巨大的，炒作已经达到了狂热的程度，但实际的好处仍然没有得到证实。Gartner的Ken Chadwick和Dana stiff甚至表示，我们正处于“膨胀预期的顶峰”(Gartner Hype Cycle术语)，而且由于收效甚微，有滑入“幻灭低谷”的危险。

从所有这些高峰和低谷的讨论中，你应该学到什么?高德纳(Gartner)的迈克尔•伯克特(Michael Burkett)一针一线地指出，数字化供应链转型的最大障碍是缺乏清晰的路线图。除非企业明确自己的最终目标，并为新市场建立新的供应链，否则它们可能会被抛在后面。

新的供应链领导者的诞生

尽管技术对供应链产生了变革性的影响，但相关人员仍然至关重要。一个真正有效的供应链领导者与许多业务部门有效合作;领导能力、沟通能力和影响力是必备技能。未来的供应链领导者不会被机器所取代，而是会舒适地与机器一起工作。

与其担心“机器的崛起”，不如专注于发展你的技术知识和沟通技巧，以确保你有能力处理未来的供应链功能。Gartner的Michael Burkett将未来的供应链领导者描述为协作、创新和增强型。

• 协作强调了与业务中许多不同领导者合作的重要性。
• 创新型领导者紧跟技术趋势，并思考如何将这些趋势整合到他们的供应链中。
• 增强型领导者愿意每天与机器和机器驱动的技术(如人工智能和机器学习)一起工作。

Kevin O 'Marah在Gartner会议上发表了一篇以未来为重点的主题演讲，他在《供应链世界》的博客中提出了一个有趣的观点，并提出了四种新的供应链工作。工作的未来:2025年的四个供应链职业。”

创新不会在孤岛中发生

单靠自己的力量创新供应链是很难的。你需要其他计划部门的同事的支持和协作。在一个关于销售和运营计划的会议上，来自Gartner的Mike Griswold强调，你可能有强大的个人流程，但增长的风险和机会往往来自于流程之间的联系。在一场关于数字供应链的会议上，Gartner的斯蒂芬•迈耶(Stephen Meyer)指出，企业在采用新技术时面临的主要难题是如何有效地整合其网络。在当今动态的、相互关联的供应链网络中，在企业内部以及与供应商、分销商和合作伙伴的扩展网络建立牢固的联系是至关重要的。有关这些想法的更多信息，请深入了解我们白皮书中关于互联供应链规划的三步计划。”实现供应链互联的三步走”。

Carter 's运营副总裁Derek Davis与众多听众分享了互联规划方法如何推动他们的供应链增长。在anplan平台的推动下，专注于供应链内部的连接已经产生了巨大的变化，从他们的供应链中消除了8天的库存，同时提高了服务水平!Derek还提到Carter取消了一个已批准并计划的价值5000万美元的ERP实施项目，因为他们意识到anplan可以满足他们所有的需求。

本周最令人兴奋的是，看到这么多anplan的供应链客户在美国Gartner供应链25强．^*祝贺所有上榜的人。

明年凤凰城见!

^*Gartner新闻稿，“Gartner公布2018年供应链25强排名”，2018年5月17日。

主题:供应链管理